FREQUENTLY ASKED QUESTIONS
FAQ's
1. **What types of heavy trucks do you service?**
- We specialize in servicing a wide range of heavy trucks including semi-trucks, tractor-trailers, dump trucks, tow trucks, and more.
2. **What services do you offer for heavy trucks?**
- Our services include routine maintenance such as oil changes, brake inspections, tire rotations, as well as major repairs including engine overhauls, transmission repairs, and electrical system diagnostics.
3. **Do you provide emergency roadside assistance for heavy trucks?**
- Yes, we offer emergency roadside assistance to help with breakdowns, tire blowouts, jump-starts, and other urgent issues.
4. **Are your technicians certified to work on heavy trucks?**
- Absolutely, our technicians are highly trained and certified to work on heavy trucks. They have the expertise and experience to handle all kinds of repairs and maintenance tasks.
5. **How quickly can I expect my heavy truck to be serviced?**
- Service times may vary depending on the nature of the work required and our current workload. However, we strive to complete repairs and maintenance in a timely manner to get your truck back on the road as soon as possible.
6. **Do you offer fleet maintenance services for businesses with multiple heavy trucks?**
- Yes, we offer comprehensive fleet maintenance programs tailored to the needs of businesses with multiple heavy trucks. These programs help ensure the reliability and longevity of your fleet while minimizing downtime.
7. **Can I schedule an appointment for heavy truck service?**
- Yes, we encourage customers to schedule appointments to ensure prompt service and minimize wait times. You can schedule an appointment by phone or email.
8. **Do you offer any warranties or guarantees on your heavy truck repairs?**
- Yes, we stand behind our workmanship and offer warranties on parts and labor for added peace of mind.
9. **How do I know when my heavy truck needs servicing?**
- We recommend following the manufacturer's recommended maintenance schedule and paying attention to signs of wear and tear such as strange noises, warning lights, or decreased performance. Additionally, regular inspections by our technicians can help identify issues before they escalate.
